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‘Quiet time’ for animals, new hours at Young-Williams Animal Center

March 20, 2018

Young-Williams Animal Center continues to make changes aimed at benefiting both adoptable animals and potential adopters. After lowering adoption fees earlier this month, the shelter is rolling out new hours of operation.

Starting Monday, April 2, Young-Williams Animal Center will be open from 10 a.m.-6 p.m. daily, offering pet adoption services and lost-and-found access for an additional two hours each morning. The shelter’s former public hours were noon-6 p.m.


The expanded hours of operation include a new feature: one hour of “quiet time” from 1-2 p.m. daily.

“While we want to be more accessible to those looking to adopt a pet or find a lost pet, the shelter can be a loud, busy and sometimes stressful environment for the animals who live here,” CEO Janet Testerman says. “Animals thrive on routine, and they also benefit from down time, just like people.

“The quiet time allows animals to rest and relax, supporting their physical and emotional health while in our care. It also helps rejuvenate them to put their best paw forward when meeting potential adopters throughout the day, helping to place more of these sweet pets in forever homes.”

From 1-2 p.m. daily all traffic in and out of animal rooms will cease; lights will be turned off; and animals will be left alone to rest. The center will close, also allowing staff to take lunch at this time or work quietly in offices behind closed doors. If an adoption is in process already when quiet time begins, staff will continue to work with that adopter in the lobby area.

Spay/Neuter Solutions hours will remain the same, and the services will be available from noon-6 p.m. daily at Young-Williams Animal Village.

For more information about pet adoption and other shelter services, visit

For more information:
Courtney Kliman
Young-Williams Animal Center

About Young-Williams Animal Center

The vision of Young-Williams Animal Center is to “find a home for every pet.” It is the municipal shelter of the City of Knoxville and Knox County, and in 2017, the center took in more than 9,500 animals.

As a 501(c)(3) nonprofit organization, Young-Williams Animal Center serves the needs of lost, unwanted, abandoned and neglected animals. The center’s mission is to lead the community to end pet homelessness, promote animal welfare and enhance the human-animal bond through the shelter and placement of animals, spay/neuter initiatives and public education of companion animal issues. Young-Williams Animal Center reminds pet owners to spay and neuter their pets.

Young-Williams Animal Center’s main facility is located off Sutherland Avenue at 3201 Division Street. Young-Williams Animal Village satellite adoption location and public spay/neuter program is located at 6400 Kingston Pike. Both locations are open seven days a week from 10 a.m.-6 p.m. For more information about Young-Williams Animal Center, call 865-215-6599 or visit