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May 31, 2013

May 31, 2013

For more information,
Contact: Lauren Christ
Moxley Carmichael
(865) 544-0088


Pilot Flying J is on track to offer diesel exhaust fluid (DEF) at the pump at nearly every diesel lane at the company’s travel centers and travel plazas across the U.S. by October.

In March, Pilot Flying J announced that the company’s network of DEF at the pump had reached 3,000 lanes nationwide. Moving toward the goal of offering the convenience of DEF at the pump at a vast majority of all diesel lanes by fall of this year, the availability has increased to 3,407 lanes across 404 store locations.

“If we can find a way to save drivers time and hassle, it’s well worth the investment,” said Pilot Flying J CEO Jimmy Haslam, whose company has spent $165 million to date in expanding its network of DEF at the pump. “Professional drivers keep this country moving, and it’s our job to give them the tools they need to refuel quickly and get back on the road. This is a direct investment in making life better for America’s drivers.”

Pilot Flying J first started offering DEF at the pump in 2009 and was the first retailer to do so. The company now offers more than twice as many lanes with DEF at the pump than its closest competitor. A full list of locations with DEF at the pump is available at

“The Pilot Flying J family of employees is really excited about offering this convenience to drivers whenever they stop at one of our stores,” Haslam said. “And for drivers who are taking a break, we invite them to come inside and enjoy our remodeled showers, our expanding network of renovated drivers’ lounges, and our food and beverage selection. We’ve got premium coffee, hot breakfasts, hearty soups, fresh salads and sandwiches – something to hit the spot for any appetite.”

DEF is a nontoxic solution used in vehicles with Selective Catalytic Reduction (SCR) systems to reduce levels of NOx emissions. Diesel engines purchased after Jan. 1, 2010, require the use of DEF in vehicles using SCR technology to reduce emissions and meet the Environmental Protection Agency (EPA) 2010 tailpipe standards.

DEF at the pump allows drivers to dispense the fluid conveniently from the fuel island into the DEF tank of their truck or vehicle. In addition to the convenience of DEF at the pump, all Pilot Flying J locations sell DEF in one-gallon and 2.5-gallon containers.

By October, all but seven locations within the Pilot Flying J network of more than 650 travel centers and travel plazas nationwide will offer DEF at the pump. The locations that will not be able to offer DEF at the pump due to size restrictions are:

  • Pilot Travel Center in Okeechobee, Fla., off the Florida Turnpike at exit 193
  • Pilot Travel Center in Cocoa, Fla., off Interstate 95 at exit 201
  • Pilot Travel Center in Smyrna, Ga., off Interstate 285 at exit 16
  • Pilot Travel Center in Augusta, Ga., off Interstate 20 at exit 194
  • Pilot Travel Center in Perryville, Md., off Interstate 95 and Maryland Route 222 at exit 93
  • Pilot Travel Center in Troutville, Va., off Interstate 81 at exit 150A or B
  • Flying J Travel Plaza in Frazier Park, Calif., off Interstate 5 at exit 205

For more information about Pilot Flying J and to check which locations offer DEF at the pump, visit

About Pilot Flying J

Pilot Flying J is committed to making life better for America’s drivers. Headquartered in Knoxville, Tennessee, Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. It is ranked by Forbes as the 6th largest private company in America. The Pilot Flying J network provides customers with access to over 60,000 parking spaces for trucks, over 4,400 showers and over 4,000 diesel lanes, of which more than 3,400 offer DEF at the pump. Pilot Logistics Services is one of the largest independent energy logistics companies in North America, selling and distributing over 1.3 billion gallons of refined petroleum products and serving over 15,000 customers. Together, Pilot Flying J and Pilot Logistics Services employ over 25,000 people and generate sales of 9 billion gallons of petroleum annually. Visit for more information.