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Nationwide surveys: Summit Medical Group locations top in patient experience

March 4, 2019

Summit Medical Group locations excel in overall patient experience, according to patient surveys conducted by SurveyVitals. In 2018, 15 Summit Medical Group locations ranked in the top 10 percent for patient experience among healthcare providers nationwide.

In addition, Summit Medical Group’s overall composite score for all physician locations is 4.81 out of 5 stars.

“In our mission to improve the overall health of our patients, we strive to extend superior service starting the minute you walk through the door of one of our locations,” Summit Medical Group CEO Ed Curtis said. “Our patients have rated us among the top for patient experience, reinforcing how dedication to top-quality care is evident in all that we do. I applaud our providers and staff for earning this recognition from our valued patients.”

The 15 Summit Medical Group locations ranked in the top 10 percent for overall best patient experience in 2018 are:

  • Fort Loudon Family Medical Center
  • Greeneville Family Medicine
  • Greeneville Internal Medicine & Family Practice
  • Internal Medicine Associates
  • Kenneth C. Reese, MD
  • Kim H. Cline, MD
  • Scott Gardner, DO
  • Middle Creek Family Practice
  • Philip Thwing, MD
  • Powell Family Physicians
  • Summit Medical Group at Deane Hill
  • Summit Medical Group at Northshore
  • Summit Medical Group of Clinton
  • Summit Pediatrics at Maryville
  • Summit Medical Group at Tellico Village

Three other locations received scores in the top 10 percent but were not named to the final list because they joined Summit Medical Group within the year of 2018 and didn’t have surveys for all quarters. Those locations are: Summit Urgent Care of Greeneville, Shults Pediatrics and Children’s Faith Pediatrics.

The scores are calculated by patient satisfaction questionnaires conducted for Summit Medical Group and other provider groups by SurveyVitals and completed Jan. 1-Dec. 31, 2018.

For more information about Summit Medical Group, visit www.summitmedical.com.

About Summit Medical Group

Summit Medical Group is East Tennessee’s largest primary care organization with more than 300 providers at more than 60 practice locations in 13 counties. Summit also consists of four diagnostic imaging centers, mobile diagnostic services, eight physical therapy centers, three express clinics, central laboratory and sleep services center. Summit provides healthcare services to more than 280,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com.