Category Logo

Hillcrest Healthcare employees earn regional Grace Healthcare Awards

October 9, 2019

Four Hillcrest Healthcare employees have won 2019 Grace Healthcare Awards for excellent and compassionate care.

The four employees include:

  • Ruth Giacometti, Business Office Manager of the Year
  • Jerry Hensley, Employee of the Year
  • Abdoulie Jallow, Employee of the Year
  • Susette Williamson, Administrator of the Year

Hillcrest Healthcare operates three skilled nursing, rehabilitation and long-term care facilities in Knoxville with 560 beds and more than 500 employees in the north, south and west communities.

Giacometti joined Hillcrest Healthcare as business office manager of Beverly Park Place in 2018 and immediately improved the accounting efficiency of the facility.

Hensley began his 41 year career at Hillcrest Healthcare as a washer operator in 1978. He now manages linen services at all Hillcrest locations, and for over three years has not had any turnover or overtime in his department.

Jallow, a dedicated CNA, has spent 12 years at West Hills Health and Rehabilitation without ever calling in sick to miss work.

Williamson, who has been at Beverly Park Place for nearly 35 years, is the award-winning facility’s administrator. During her career she has served as a licensed practical nurse, registered nurse, care plan coordinator, director of nursing and assistant administrator.

“All four of these employees exemplify what it means to serve with excellence and make the well-being of their coworkers and our patients the top priority every day,” said Barry Davis, CEO of Hillcrest Healthcare. “Ruth’s attitude and approach set the tone in our business office, Jerry went from an entry-level employee to a valued leader at Hillcrest, Abdoulie’s work ethic is unmatched, and Susette’s accomplishments are unparalleled. We appreciate and celebrate these employees, and the Grace Healthcare Awards recognition is very well deserved.”

The 2019 awards followed an evaluation of more than 20 facilities in seven states. Grace Healthcare Support Services, Hillcrest’s management company, is a privately-owned organization that provides managerial oversight and support for healthcare facilities across the United States.

About Hillcrest Healthcare Communities, Inc.
Hillcrest Healthcare Communities, Inc. operates three skilled nursing, rehabilitation and long-term care facilities in Knoxville, Tennessee. With 560 beds and more than 500 employees, Hillcrest Healthcare is the largest provider of skilled nursing care in Knoxville, with locations in the north, south and west communities. Chartered in 1960 as a 501(c)(3) organization, Hillcrest Healthcare continues its original charitable mission to provide long-term care and skilled nursing home beds to the citizens of Knox and surrounding counties regardless of a patient’s ability to pay. For more information, visit, or